How to enhance passenger satisfaction with advanced wayfinding technologies ?

Société
Pays
Danemark

01 Défis rencontrés

Implement a comprehensive wayfinding solution that seamlessly guides passengers, improves operational efficiency, and fosters a positive airport image.

02 Solutions mises en place

Development of a 3D wayfinding system (software and 10 interactive kiosks) located in key airport zones, in airside and landside zones. Enhanced Passenger Experience Improved Operational Efficiency Technological Innovation

03 Résultats obtenus

Reduced passenger stress and frustration Around 200 to 300 hours per month of average time saved by airport staff Increased non-aeronautical revenue from targeted promotions of airport stores and services Date-driven decision-making to optimize operations and improve services in the airport
Exporter ce cas d'usage Générer un rapport PDF complet
Générer le PDF