États-Unis

How to transform the JFK into the most resilient airport ?

Airport
The challenge

Transform New Terminal One into a resilient airport that can function off-grid during power disruptions and stabilize energy costs over the long-term.

The Solution

Integrated 11.34-megawatt microgrid comprised of :
7.66 MW rooftop solar,
3.68 MW fuel cells,
2MW/4Wh battery energy storage,
A circular waste heat to chilled water system
Consists of four power islands
The AlphaStrxure Integrate digital platform manages the microgrid performance and operations in a cyber-secure environment

The result

RESULT
Largest rooftop solar array in New York City
38% decrease in immediate greenhouse gas emissions over source energy
100% airport operations during power disruptions and the first fully resilient airport transit hub in the New York region
Compliance with ambitious New York State, City, Port Authority sustainability mandates
Long-term cost predictability

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How to to enhance safety, operations, and passenger flow with Spatial Intelligence

Airport
The challenge

Monitor mixed traffic (vehicles + people) enabling precise, anonymous, and real-time insights into curbside congestion, vehicle dwell times, and passenger flow bottlenecks.

The Solution

Outsight’s 3D LiDAR-based solution is natively anonymous leveraging Edge Computing to generate precise, real-time 3D Perception and Localisation data without capturing any image nor phone data unlike video-based systems and Wi-Fi solutions.
Outsight’s Spatial AI software platform is hardware-agnostic and compatible with multiple LiDAR sensor brands, enabling seamless scalability and long-term adaptability. This ensures DFW can continuously evolve its infrastructure with the best available technology, avoiding vendor lock-in and maximizing long-term value.

The result

This data empowers airport operators to proactively manage traffic, reduce delays, relate costs and enhance security while improving overall efficiency.

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Organisme

How to streamline international passenger processing with advanced boarding gates ?

Airport
The challenge

The challenge at Tom Bradley International Terminal was to speed up and secure international passenger processing while meeting strict Customs and Border Protection (CBP) requirements. The system had to integrate into a busy environment, ensuring operational continuity and a smooth passenger experience.

The Solution

- Supply and installation of more than 120 SkyLane biometric enabling facial recognition-based one-step boarding
- Seamless integration of IDEMIA’s facial recognition technology within the SkyLane gates
- Assurance that biometric data is not retained by EASIER, with secure processing handled by U.S. authorities in the cloud
- Development and management of the passenger manifest system with a unique identifier (UID) for precise tracking and enhanced access control

The result

The project enabled a significant streamlining of single-step biometric boarding, enhancing security while improving the passenger experience. The privacy-compliant biometric solution has become a benchmark for efficiency in a major airport terminal.

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Organisme

How to deliver a seamless and efficient airport journey with smart self-service technologies ?

Airport
The challenge

The challenge at JFK Terminal 1 was to modernize the passenger experience without undertaking major infrastructure works. The goal was to integrate innovative and compact solutions, able to adapt to existing counters while meeting the requirements of smooth flow, security, and multi-airline compatibility.

The Solution

- Deployment of over 20 Skycheck self-service check-in kiosks in early 2024
- Installation of Skydrop Mini baggage drop units, seamlessly integrated onto existing check-in counters
- Full CUSS (Common Use Self-Service) compatibility, enabling simplified multi-airline use
- Integration of the customizable white-label software application “Clovis,” tailored to each airline’s branding and needs

The result

A smoother, faster, and more intuitive check-in and baggage drop-off process. Passengers enjoy a modern experience, while airlines benefit from a flexible and efficient solution deployed without requiring major modifications to existing infrastructure.

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Organisme

GSE Expo

Événement dédié à l'avancement de l'industrie des équipements de soutien au sol

Lieu : Las Vegas - USA
LAS VEGAS CONVENTION CENTER

Future Travel Experience Global

Widely regarded as "the CES for aviation", FTE Global has soared to new heights and now calls Los Angeles home, a city preparing to stage the 2028 Olympics.
Groundbreaking event co-located with APEX/IFSA Global EXPO, forming the largest gathering of air transport executives from around the world in North America in 2024.

Visit the website : https://www.futuretravelexperience.com/fte-global/

Date and Location

 28-30 October 2024 |  Location: Long Beach Convention Center, California

Customer Experience Summit and Exhibition



It is also an opportunity for attendees to discover and experience customer experience products, services, and technologies, with targeted exhibitors showcasing their solutions to enhance the passenger experience and deliver memorable experiences.

The winners of the renowned Airport Service Quality (ASQ) program will also be revealed as well as airports who have achieved Customer Experience Accreditation.

Customer Experience Summit and Exhibition

It is a unique opportunity to learn from industry leaders and CEOs about their vision and airport experience strategy. The event attracts more than 600 senior airport executives, customer experience professionals, and related business executives.
Lieu : Atlanta

It is also an opportunity for attendees to discover and experience customer experience products, services, and technologies, with targeted exhibitors showcasing their solutions to enhance the passenger experience and deliver memorable experiences.