BOD

How to drive operational excellence with Taqt Insights ?

Pays
Airport
The challenge

Optimizing cleaning operations based on real-time customer feedback.

The Solution

Data-Driven Staff Operations via IoT Terminals
Instant Service Recovery via Real-Time Alerts
Proof of Presence & Accountability via NFC tag
Secure Data Integration for Predictive Analytics

The result

Enhanced Passenger Satisfaction
Significant Operational Cost Savings
Guaranteed SLA Compliance through Data

Organisme

How to design an enhanced passenger experience that meets Sustainable Development Goals?

Pays
Airport
The challenge

Meet the challenges of decarbonization while enhancing attractiveness through an improved and original passenger experience.

The Solution

- Integrate within the existing infrastructure an extension of 21,000 m² at the heart of the terminal.
- Support Bordeaux Airport’s already well-advanced transition through the Airport Carbon Accreditation program, and address energy consumption reduction and decarbonization objectives, particularly through the use of low-carbon materials.
- Foster the expression of a sense of place through design and programming
- Define a new traveler experience through enhanced commercial and functional performance, the creation of generous, flexible, and welcoming spaces, and a higher level of service

The result

- Simplified, intuitive, seamless passenger journey and a reduction of waiting times at various stages with a single-entry point for all destinations
- High Environmental Quality (HQE) sustainable building certification with an excellent rating
- Highest international standards in terms of comfort and passenger experience

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Organisme