PROAVIA members support aircraft, passenger, baggage and cargo operations on the ground through specialised handling services, airport equipment, systems integration, maintenance and infrastructure expertise.
Ground operations connect the terminal, the apron, baggage processes, airport infrastructure and the aircraft turnaround. Their performance depends on trained teams, reliable equipment, secure baggage flows, coordinated processes and technical assets that can operate continuously.
The capabilities currently documented in the PROAVIA catalogue include aircraft, passenger and cargo handling, baggage management, remote check-in, runway and airport cleaning, baggage-system automation, fuel and fluid networks, airport equipment integration, maintenance, inspection and reuse.
Discover our members specialised in ground handling & passenger services
What expertise is available through PROAVIA members?
Aircraft Ground Support & Maintenance
Comprehensive aircraft, passenger, and cargo handling services, alongside end-to-end design, maintenance, and lifecycle management for airside/terminal equipment, jet-fuel distribution networks, runway services, and certified second-hand equipment reuse.
Passenger Assistance Services
Professional passenger assistance, remote check-in solutions, baggage operations from sortation to reclaim, temporary baggage systems, tracking, and operational coordination during complex traffic situations.
What are the main ground-handling and passenger services challenges?
- Coordinating handlers, airlines and airport stakeholders during peak operations
- Processing standard and oversized baggage securely
- Maintaining continuity during temporary or exceptional operations
- Keeping airport equipment available, safe and maintainable
- Integrating equipment from multiple manufacturers and systems
- Reducing congestion in baggage areas
- Extending asset life and developing reuse models where appropriate
- Adapting services and equipment to local airport constraints
Our members specialising in ground handling for passengers and aircraft
#Airport Infrastructure #Airside Services #Fuel and Hydrant Systems #Power Supply
#Cargo Handling #Ground Handling #Operational Services #Passenger Handling
#Accessibility #Airport Mobility #Family Assistance #Passenger Experience
#Airline Operations #Check-in Solutions #Passenger Experience
#Airport Cleaning #Ground Handling #Operational Services #Passenger Assistance
Frequently asked questions What does airport ground handling include?
What does airport ground handling include?
Ground handling includes services performed around aircraft and passengers while the aircraft is on the ground, including passenger, baggage and cargo processes and their operational coordination.
Why is equipment lifecycle management important?
Inspection, maintenance, modernisation and reuse can improve availability, reduce risk and protect investment, provided that technical condition and regulatory requirements are properly assessed.